POPIA Compliance

At Account Caddie, we are committed to protecting your personal information and complying with the Protection of Personal Information Act (POPIA). This page outlines our approach to POPIA compliance and how we safeguard your data.

1. Our Commitment to POPIA

We have implemented comprehensive measures to ensure compliance with POPIA, including:

• Appointing an Information Officer responsible for POPIA compliance
• Conducting regular data protection impact assessments
• Implementing robust data security measures
• Training our staff on data protection and POPIA requirements
• Regularly reviewing and updating our data protection policies and procedures

2. Lawful Processing of Personal Information

We process personal information in accordance with POPIA's conditions for lawful processing, which include:

• Accountability
• Processing limitation
• Purpose specification
• Further processing limitation
• Information quality
• Openness
• Security safeguards
• Data subject participation

3. Your Rights Under POPIA

As a data subject, you have the following rights under POPIA:

• The right to be notified that personal information about you is being collected
• The right to be notified if your personal information has been accessed or acquired by an unauthorised person
• The right to establish whether we hold personal information about you and to request access to such personal information
• The right to request correction, destruction or deletion of your personal information
• The right to object to the processing of your personal information
• The right to submit a complaint to the Information Regulator regarding the alleged interference with the protection of your personal information

4. Data Security Measures

We have implemented appropriate technical and organizational measures to ensure the security of your personal information, including:

• Encryption of personal information
• Implementation of access controls
• Regular security assessments and penetration testing
• Secure data backup and recovery procedures
• Incident response and management protocols

5. Cross-border Data Transfers

If we transfer personal information outside of South Africa, we ensure that the recipient country has adequate data protection laws or that the transfer is subject to binding corporate rules or other appropriate safeguards as required by POPIA.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our data retention policies are regularly reviewed and updated to ensure compliance with POPIA.

7. POPIA Training and Awareness

We conduct regular training sessions for our employees to ensure they understand and comply with POPIA requirements in their day-to-day activities.

8. Contact Our Information Officer

If you have any questions about our POPIA compliance or wish to exercise your rights under POPIA, please contact our Information Officer:

Email: privacy@accountcaddie.com
Address: 7 Autumn Road, West House, Devcon Park, Rivonia, Johannesburg, 2128

Last Updated: [Current Date]